I was most honored to receive a very positive review on Yelp that described me as, among other things, having a “servant’s heart.” At first, to be honest, I was not sure what kind of a compliment that was. After all, I am a professional and consider myself to be a manager.
The more I thought about it, though, the more I realized that it is one of the highest compliments I could have received. My work is in a service industry, after all. My goal is to make magical things happen while remaining invisible, myself. My focus is on my clients and on their wishes. These are, I think, all the hallmarks of service. If that is what is in a servant’s heart, then I do fit the description.
I’m sure that I came by this ethic by working as a theatre stage manager for so many years. In the arts, the highest goal is to serve the artistic product. There is no room for ego, so I learned to think less of myself and more of the art. This has carried over into my practice as an events professional. It’s not about me. It is all about you. And I am very pleased by the feedback that tells me that I am achieving that goal.
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