Why I Have an Integrity Pledge

September 21st, 2009
Everyone trusts the vendors when there is no funny business.  Photo by Magical Moments Photography.

Everyone trusts the vendors when there is no funny business. Photo by Magical Moments Photography.

If you have looked recently at the page on my website that deals with Money Matters, you might have noticed at the bottom that I have my integrity pledge there.  In case you’re not familiar with how this scheme I mention works, let me lay it out for you here.

When I first hung out my (virtual) shingle as an event planner, vendors started getting in touch with me.  They wanted me to refer my clients to them, and for the privilege, they were willing to pay me–in hard, cold cash–an amount equivalent to 10% of what my clients paid them for their work.  I understand that this can be quite a good revenue stream for an event planner, but I am not willing to sell out for the cash.  I always insist that the vendor give my client the equivalent discount, instead. It costs the vendor the same amount and it allows me to offer my clients a little bonus.

Taking the commission (as they call it) has several drawbacks.  I work for the person who is paying me.  If I were to take both a fee from a client and a payment from a vendor, then I would have two masters with conflicting interests.  I would lose the ability to help my client stay within their budget, since my own personal interest would be for them to spend more.  I also might be tempted to refer clients to the vendor who offers me the largest percentage, rather than the vendor who does the best work or gives the best value for money.

I heard a very telling story from a woman I know who makes and sells eco-friendly event invitations.  She told me that she had been taking her wares around to various event planners.  She was discussing the commission amount with one planner.  The planner pointed to a wall of invitation sample books and told her that those vendors all offered her a much higher commission.  She clearly expected that this woman would offer her more.  And that is a situation that can lead to bidding wars, which can not be good for the planner’s clients.

When I first started out as a planner, I was pretty sure I would never take these kickbacks from vendors.  But the thing that really gave me the resolve came from a very unexpected place.  I took a taxi home from the very first wedding I ever planned and coordinated.  The cab driver was an older gentleman, and we chatted on the way home.  Of course he asked me what I do and where I was coming from.  When I told him that I am a wedding planner, the first thing he said was, “You don’t take those payments from the vendors, do you?”  I assured him that I do not take them.  And I have never been tempted to go back on my word.

Event Planning on a Budget - Part Four: Will You Have a Drink?

July 7th, 2009

One way to control costs at your event is by considering the beverages.

Non-alcoholic beverages are relatively inexpensive and may be included in your food package. Bar service can either be very expensive or relatively inexpensive, depending on your venue and the way you procure it. Many venues have bar packages: beer, wine, and soda; mid-price open bar; and top shelf, among others. I have not generally found that it is possible to negotiate these prices with a venue that has standard pricing. But, if you are on a budget, the beer, wine, and soda option is generally affordable. If you’re on a really tight budget, you might have to forego alcohol entirely, or just do a champagne toast. One way to liven up a beer and wine package is to add a signature cocktail to the package. This can often be done without a large additional cost.

Champagne toast.  Photo courtesy of Artisan Events.

Champagne toast. Photo courtesy of Artisan Events. Inc.

If your venue allows you to provide the alcohol, you have even more options. The least expensive of these is to purchase the alcohol yourself at a liquor store. Be sure to choose a store with good prices that allows returns of unopened bottles. This option also gives you maximum flexibility in your choice of what to serve. There are even a few liquor stores that provide event service. They will sell you the liquor, deliver it to the venue, provide glassware at no extra charge, and pick up anything left the next day to give you a refund or credit. These establishments are becoming a rarity, however, so don’t be surprised if you need to do the heavy lifting yourself.

One thing I do not recommend for keeping costs under control is to have a cash bar. As the host of the party, it is your job to provide food and drink. If your resources dictate a limited supply of alcohol, your guests will live with the restriction. The quantity of alcohol served is not a measure of how good the party is.  Serve what you can afford and you will have enough left over to do whatever else is important to you at your event.

Feeding the Vendors

June 29th, 2009
The guests get the gorgeous place setting.  Photo by Carasco Photography.

The guests get the gorgeous place setting. Photo by Carasco Photography.

So, your photographer, your DJ, and your day-of coordinator all gave you contracts saying that you have to feed them dinner during your event.  Fair enough.  Now, how do you manage this?  A surprising (to me) number of my clients insist that I sit at a table with their guests and eat dinner while everyone else is eating.  As much as I enjoy meeting new people and getting to know the family and friends of my clients, this is not always the smoothest way to handle the situation.  Your other vendors have their own schedules and interests, but for the coordinator, during dinner is often a busy time.  I may be able to eat just one bite of food before I need to jump up and do something, like find the best man for a toast or remind the caterer who has ordered a vegetarian meal.  This can be disruptive to the other guests at the table, or at least surprising.

I would suggest that you set aside a small table near the kitchen or in the back room for your vendors and inform the catering manager that he or she should ask the vendors for the most convenient time to serve them dinner.  For me, once the serious dancing gets underway, I finally have time to sit down for a moment and eat.  The DJ may need to eat during the guests’ dinner.  The photographer may hardly have a moment to sit down at all but will eat when she can.

The most important thing is communication.  Talk to your vendors and to the person in charge of serving.  You can save yourself many headaches this way.

Event Planning on a Budget - Part Three: What’s for Dinner?

March 19th, 2009
Dinner is served! Photo by Carasco Photography.

Dinner is served! Photo by Carasco Photography.

After the location, food is probably your largest event cost. And many caterers will try to make sure that you spend at least half of your total budget on food. It doesn’t have to be that way, though. There are many ways you can keep your food and drink costs under control and still have a festive and hospitable event.  We’ll look at food here and look at beverages in a future post.

Consider Day and Time

The easiest way to control costs is to consider time of day. Breakfast, brunch, and lunch are generally less expensive meals than dinner. I believe that this is as much a matter of social convention as of intrinsic cost, but you can still take advantage of it. A late morning or early afternoon wedding can be followed by lunch. An anniversary celebration can be a brunch party. For the early risers among us, breakfast celebrations are unusual and offer great menu options.

Depending on your event, you might also choose not to serve a meal, but to limit your food service to snacks. Be careful, though: Many caterers will give you the same price for heavy hors d’oeuvres as for a full meal. A traditional morning wedding used to be followed by punch and cake. You can use or elaborate on this tradition to have a nice, inexpensive party.

Choose Your Caterer Carefully

Quality food from an excellent chef.

Quality food from an excellent chef. Photo courtesy of Artisan Events, Inc.

This leads me to my second easy way to control food costs, and that is your choice of caterer. In Chicago, there are the big downtown caterers and then there are the smaller outfits. The big ones are on the preferred vendor list of every venue in the city. Fortunately, some of the smaller ones have made it onto the lists of various venues, as well. If you can’t figure out with a little internet research which caterer falls into which category, ask an event professional. Personally, I have dealt with enough of each kind of caterer to know one from the other. The smaller caterers are more likely to be willing to work within your budget. They are also likely to have personal service and high quality food. As with any vendor, of course, check their references first and taste their food before you sign a contract and hand over a down payment.

Know Your Budget

One more very important thing you can do to control your costs is to have a fairly firm budget number in mind before you talk to a caterer. Every client I have ever told this to says, “But I don’t know what it costs.” That’s the secret: You tell the caterer how much you want to spend and it is up to them to come up with a menu within your budget. Don’t expect caviar on a frugal budget, of course, and do discuss your target budget number with any potential caterer. A good one will be able to tell you if what you are asking for is even reasonable. If you don’t go in with a budget number, they will start at the high end. You can make adjustments as you go along, of course, but it is easiest to start with your budget amount.

One way to think about your catering budget is to break it down into two (or three parts). First, consider how much per person you want to spend on food alone. Compare your per person price to what you might pay in a restaurant. At a highest-end restaurant, you could easily spend $100 per person for dinner, or more. But at a high quality neighborhood restaurant, you can get away with $40 per person. Of course, the prices at a restaurant also include a different kind of overhead from the caterer, but this gives you a way to start thinking about the costs.

Beautiful dessert.  Photo courtesy of Artisan Events.

Beautiful dessert. Photo courtesy of Artisan Events, Inc.

The second part of your catering budget is service–what you are paying for the chef, servers, and other kitchen workers. The most up-front caterers charge service per server per hour, and they will break this number down on your estimate. A less scrupulous practice is to charge service at a flat cost per guest. This method does not reflect the caterer’s actual expenses and may end up costing you more. A third method is to charge service as a percentage of food costs.  If a caterer charges a flat rate per guest, consider looking elsewhere.

If you want to cut down on service costs, you might consider buffet service, which requires fewer people to give smooth service. On the other hand, caterers generally must provide more food for a buffet than for plated service, which might offset the savings provided by fewer servers. Talk to your caterer if buffet is an option for you and see if a buffet will offer you savings. It depends on a lot of factors: price of labor, price of food, number of guests, etc. A conscientious caterer can give you a comparison of the prices.

The third part of any estimate you receive may be rental charges, depending on your venue and your caterer. These charges should show up separately from food and service on your catering estimate. Caterers with large staffs will sometimes break out the rental list with prices so you can see what they expect you to pay. Most caterers will not do this, however, and if you want to compare the details, you may need either a rental catalogue and an Excel spreadsheet or the help of a professional. I have actually broken down rental costs for a client and compared them to the prices I would expect to pay to help her to see the true costs of the proposal. Rentals can be a substantial sum of money, so don’t overlook the necessity if you are at a venue that doesn’t supply everything you need. There are ways to control cost here, too, although not as many. You can rent flat linens, instead of glossy, and you can rent the least expensive china, silverware, and glassware. You can also shop around among rental houses for good prices. Be aware, however, that there are rental companies that offer good prices but substandard service. Get recommendations or references for rentals so you are not stuck with poor service.

Always start with your food budget number before you begin your shopping. You may have to revise this number as you get a feel for realistic costs, but don’t believe anyone who tells you that you can’t feed a crowd for less than $100 per person in food costs. If you are creative and are working with a flexible caterer, you can have a celebration to remember without breaking the bank.